Step 3: Make sure you are connected via Wi-Fi or Ethernet connection. Step 2: Select ‘Network & internet’ from the left sidebar. Step 1: Open Windows 11 Settings menu (use Windows + I keys). You’ll need an active internet connection on your PC or laptop to use Messenger without any issue. Let’s go through a couple of basics first. If Facebook’s desktop solution is not working for you, here are the ways to fix the issue. You can do the same with the Messenger desktop app.

If this is the case, you can try uninstalling and reinstalling the app, clearing the cache and data, or contacting Facebook support for help.Thanks to Messenger web and a native Windows app, you no longer need to use mobile apps to send or check new messages and join video or voice calls. Bugs and errors: Like any other app, Messenger may have bugs and errors that make it stop working.Most of the time, these maintenance times are planned and posted on Facebook or Twitter.

You won’t be able to use the app during this time.

Server Maintenance: Facebook may sometimes have to stop the Messenger servers for server maintenance.

Open the app or play store and see if there are pending updates to Facebook Messenger. If you don’t update the app regularly, those glitches and errors will not be removed, and the app may not work. Updates are released to fix previous glitches and errors.

Outdated App: If you haven’t updated your Messenger app to the most recent version, it might not work.

Also, keep an adequate internet speed for the flawless working of Facebook Messenger. Ensure your Wi-Fi or cellular data is on, and the connection is stable.

Problems with the internet connection: You can’t use Messenger if you’re not connected.

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